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Serendis Mentor Key

Project type /

Refreshing of a better style and user journey of a SAAS Mentor Program

Role /

UI Designer with Creative Director as UX Lead.

Tools /

Slack, Miro, Jira, Figma, Photoshop, Stakeholder Management

Mentor Key is Serendis’ core digital platform, supporting meaningful mentoring conversations through guided coaching modules. Our agency was engaged to improve usability and elevate the user experience.
1. Key Outcomes:
Streamlined user flows for mentors and mentees
Improved engagement through simplified navigation
Enhanced clarity and accessibility across key interactions
2. Deliverables:
UX audit and heuristic analysis
Revised user journeys and wireframes
UI enhancements across dashboard and module flows
3. Methodologies:
Stakeholder and user interviews
User-centred design workshops
Iterative prototyping and validation

Initial Groundwork

Customer User Flow

Multiple User Journey's

Mentorkey Admin

Front End Wireframe

Serendis Home Page

Onboarding

Mentor/Mentee User face

Mentorkey Video Breakdown

User Feedback Video

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